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Copyright ©2024, AGAT Software Inc. All rights reserved.
57 Hagefen street, Aseret, Israel
No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of AGAT Software Inc. Under the law, reproducing includes translating into another language or format.
As between the parties, AGAT Software Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by Israeli copyright laws and international treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound recording).
Every effort has been made to ensure that the information in this document is accurate. AGAT Software Inc. is not responsible for printing or clerical errors. Information in this document is subject to change without notice.
Disclaimer
While AGAT uses reasonable efforts to include accurate and up-to-date information in this document, AGAT makes no warranties or representations as to its accuracy. AGAT assumes no liability or responsibility for any typographical or other errors or omissions in the content of this document.
Limitation of Liability
AGAT and/or its respective suppliers make no representations about the suitability of the information contained in this document for any purpose. Information is provided “as is” without warranty of any kind and is subject to change without notice. The entire risk arising out of its use remains with the recipient. In no event shall AGAT and/or its respective suppliers be liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever (including without limitation, damages for loss of business profits, business interruption, or loss of business information), even if AGAT has been advised of the possibility of such damages.
Welcome to BusinessGPT (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our Software as a Service (SaaS) or on-premises deployment solutions. By using BusinessGPT, you agree to the terms outlined in this policy.
The main modules of BusinessGPT
AGAT’s BusinessGPT offers risk management and data protection for Generative AI, including two modules:
AI Firewall – Real-time control of AI services like ChatGPT/Copilot/Gemini by applying risk-based policies and classifying data sensitivity.
Private/On-prem AI – An end-to-end AI chatbot solution that delivers answers, data analytics, and direct search from your primary data sources while ensuring zero data exposure.
Note: when not specified otherwise, the policy covers both modules.
AGAT has been a trusted provider of UC compliance solutions to highly secure and regulated enterprise companies.
Expanding our expertise, AGAT now offers BusinessGPT, a cutting-edge AI solution ensuring the secure and responsible use of Generative AI. BusinessGPT includes an AI Firewall and a Private AI solution offering knowledge chatbot, Data analysis and search capabilities
a. Personal Information
• User information: Name, email address, and username for account access via Single SignOn (SSO).
b. Corporate Data
As the nature of Private AI module is to analyze you company data, it has access to any data you connect which includes
• Uploaded Documents: Files and documents you upload to BusinessGPT.
• Integrated Services: Access to your Google Drive, Gmail, SharePoint, Confluence and other integrated services.
• Corporate Communications: Emails and other communications accessed through integrations.
The Private AI has all the content of the data you connect to be able to answer questions from your data.
For user who use only the AI Firewall, the only data stored is the data involved in the AI interaction which includes the prompt text, any files sent with the prompt text and the response. The Firewall collects all data of the AI services configured which includes ChatGPT, Copilot and Gemini.
c. Technical Data
• Usage Data: Information about how you interact with BusinessGPT, including IP addresses, browser type, operating system, and device information.
• Log Data: Server logs, error reports, and other diagnostic information.
We utilize the collected data for the following purposes:
• Service Provision: To operate, maintain, and improve BusinessGPT services.
• Personalization: To tailor the chatbot experience based on your corporate data and user interactions.
• Integration Management: To facilitate connections with integrated services like Google Drive and Gmail.
• Security: To protect against unauthorized access, data breaches, and other security threats.
• Compliance: To comply with legal obligations and enforce our terms and policies.
• Communication: To send updates, notifications, and respond to inquiries.
a. Storage
• SaaS Deployment: Data is stored on our secure cloud servers, utilizing industry-standard encryption both in transit and at rest.
• On-Premises Deployment: Data is stored on your organization’s servers, with BusinessGPT providing the necessary tools and guidelines to ensure data security. When
choosing a self-hosted / on prem deployment, AGAT has not access to your data.
b. Security Measures
• Encryption: All data transmitted between your systems and BusinessGPT is encrypted using SSL/TLS protocols.
• Access Controls: Strict access controls are in place to ensure that only authorized personnel can access your data.
• Regular Audits: We conduct regular security audits and vulnerability assessments to maintain the integrity of our systems.
• Compliance certification– AGAT has SOC2 type 2 security certification.
c. Securing Your Data
All data is encrypted in transit to and from the Internet, mitigating the risk of third parties accessing it. We store data in data centers around the globe in accordance with the needs of our customers. If needed, we offer a specific location for our SaaS depending on AWS availability in that country. We also offer an on-premises deployment that keeps our customers’ data 100% secure and private according to their internal security guidelines.
Single Sign-On (SSO): BusinessGPT utilizes Single Sign-On (SSO) for user authentication. We do not collect or store user passwords. Instead, authentication is managed through your organization’s chosen SSO provider, ensuring secure and streamlined access to our services.
Note that in the demo environment there is an option to create a local user in which we store the hash of your password.
We do not share your personal or corporate data with any third parties. Your data is solely used to provide and enhance the BusinessGPT services you have subscribed to. We do not sell, rent, or lease your data to any external entities.
BusinessGPT integrates with various third-party services such as Google Drive and Gmail. By enabling these integrations, you grant BusinessGPT access to specific data from these services to enhance functionality.
• Access and Use: We access and process data from the service solely to provide the chatbot functionalities you have enabled. This includes reading, storing, and analyzing your data to allow the chatbot to understand and respond based on your corporate data.
• Storage: Data accessed from the services is stored securely in accordance with our Data Storage and Security policies. We ensure that this data is encrypted both in transit and at rest.
• No Sharing: We do not share any data accessed from the services with third parties. Your service data is used exclusively to deliver the intended services within BusinessGPT.
• Limited Use Compliance: Our use of the user data is limited to the practices disclosed in this Privacy Policy and conforms with standard compliance regulation. We do not use your data for any purposes beyond providing and improving BusinessGPT services.
a. What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work more efficiently and to provide information to the owners of the site.
b. Types of Cookies We Use
• Essential Cookies: These cookies are necessary for the basic functioning of BusinessGPT. They enable core functionalities such as security, network management, and accessibility.
• Functional Cookies: These cookies allow BusinessGPT to remember choices you make (such as your language preference) and provide enhanced, more personalized features.
c. How We Use Cookies• Authentication: Cookies help maintain your authenticated session as you navigate through BusinessGPT.
• Customization: Cookies enable us to remember your preferences and settings, providing a more personalized experience.
d. Third-Party Cookies
BusinessGPT does not share your data with third parties. We do not use third-party cookies for analytics or other purposes. If you encounter any third-party cookies while using BusinessGPT, they are governed by the privacy policies of those third parties, and we are not responsible for their practices.
e. Managing Cookies
You have the right to decide whether to accept or reject cookies. You can adjust your browser settings to refuse all cookies or to indicate when a cookie is being sent. However, please note that some parts of BusinessGPT may not function properly if cookies are disabled.
For more information on how to manage cookies, please refer to your browser’s help documentation.
You have the following rights regarding your data:
• Access: Request access to the data we hold about you.
• Rectification: Request corrections to inaccurate or incomplete data.
• Deletion: Request the deletion of your data, subject to legal and contractual obligations.
• Objection: Object to the processing of your data for certain purposes.
Please note that we do not offer data portability. This means you cannot request the transfer of your data to another service provider through our platform.
To exercise these rights, please contact us using the information provided in the Contact Us section.
We retain your data for as long as necessary to provide BusinessGPT services, comply with our legal obligations, resolve disputes, and enforce our agreements. Specifically, after 30 days of decommissioning the service, personal data will be deleted. The specific retention periods may vary based on the type of data and its intended use.
BusinessGPT is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.
Organizations using BusinessGPT can select between public AI engines (e.g., OpenAI) and private AI engines (e.g., Llama3.1).
• Public AI Engines: If you choose to use a public AI engine, your data may be processed by the chosen AI provider. We ensure that such providers comply with relevant data protection regulations and that the use of your data is limited to the purposes disclosed in this Privacy Policy.
• Private AI Engines: Selecting a private AI engine ensures that your data is processed solely within your infrastructure and is not shared with any third parties.
BusinessGPT complies with Google’s policies regarding the access and use of Google user data. Specifically:
• Disclosure: This Privacy Policy discloses how BusinessGPT accesses, uses, stores, and does not share Google user data.
• Limited Use: Our use of Google user data is strictly limited to the functionalities described in this policy. We do not use Google data for any additional purposes outside of providing and enhancing BusinessGPT services.
By integrating with Google services, we ensure that all interactions and data handling comply with Google’s User Data Policy and respect user privacy and data security.
In connection with all AGAT products, the Receiving Party may be given or have access to certain confidential information of AGAT Software or third parties (collectively, “Confidential Information”). Confidential Information includes, but is not limited to, information regarding the organization, operations, programs, activities, policies, procedures, practices, financial condition, trade secrets, membership lists, and standards of AGAT Software, its members, or third parties. Confidential Information also includes unpublished or pre-release versions of AGAT Software standards, white papers, and other internal-use or limited circulation documents and information.
The Receiving Party agrees not to disclose or permit the disclosure of any Confidential Information without the prior written consent of AGAT Software. The Receiving Party further agrees to use Confidential Information solely for the purpose of using BusinessGPT services and not for any personal or third-party benefit.
While AGAT uses reasonable efforts to include accurate and up-to-date information in this document, AGAT makes no warranties or representations as to its accuracy. AGAT assumes no liability or responsibility for any typographical or other errors or omissions in the content of this document.
AGAT and/or its respective suppliers make no representations about the suitability of the information contained in this document for any purpose. Information is provided “as is” without warranty of any kind and is subject to change without notice. The entire risk arising out of its use remains with the recipient. In no event shall AGAT and/or its respective suppliers be liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever (including without limitation, damages for loss of business profits, business interruption, or loss of business information), even if AGAT has been advised of the possibility of such damages.
AGAT Software Inc. does not guarantee that BusinessGPT will be error-free or uninterrupted. The services are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
We reserve the right to change this privacy policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically for any updates or changes.
Your data may be transferred to and processed in countries outside of your residence. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your data.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the “Last Updated” date.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
• For Security and Privacy Concerns:sales@agatsoftware.com
• For Technical Support: support@agatsoftware.com
• For General Information:sales@agatsoftware.com
• For Questions and Comments about this Privacy Policy: support@agatsoftware.com
Copyright ©2024, AGAT Software Inc. All rights reserved.
57 Hagefen Street, Aseret, Israel
No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of AGAT Software Inc. Under the law, reproducing includes translating into another language or format. As between the parties, AGAT Software Inc. retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by Israeli copyright laws and international treaty provisions. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound recording).
Every effort has been made to ensure that the information in this document is accurate. AGAT Software Inc. is not responsible for printing or clerical errors. Information in this document is subject to change without notice.
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